Good to know
Everything you need to know about how ScanErase works, what happens to your data, and how the legal process operates.
Privacy and Data
Do you store my photo?
No. Your image is loaded into memory solely to generate a biometric hash, a mathematical representation of your facial geometry, not a copy of your photo. The original image bytes are discarded the moment the hash is computed. Nothing is written to disk, and nothing is retained after your session ends. ScanErase is operated from Switzerland and is subject to the Federal Act on Data Protection (nFADP), one of the world's strictest privacy frameworks. Processing without retention is a core architectural requirement, not merely a policy.
Where is ScanErase based, and which law applies to my data?
ScanErase is incorporated and operated in Switzerland. Your data is processed under Swiss law, specifically the revised Federal Act on Data Protection (nFADP, in force since 1 September 2023), which is broadly equivalent to the EU's GDPR. Your biometric hash is processed in-memory inside EU and Swiss-jurisdiction infrastructure. No data is transferred to US-based servers for processing. Legal takedown notices sent on your behalf cite both the applicable US statute (47 U.S.C. § 223a) and, where relevant, Swiss or EU data-protection law.
Is the biometric hash reversible? Could someone reconstruct my face from it?
No. The biometric hash is a one-way mathematical transformation. It cannot be used to reconstruct or approximate the original image, making it functionally equivalent to a cryptographic hash. You can compare two hashes to determine a match, but you cannot invert a hash to recover the source. The hash is also ephemeral: it exists only in working memory during the scan and is not stored after the session ends.
Scan and Results
What does the surface scan actually check?
The surface scan queries the FaceCheck.ID database, a continuously crawled index covering public social media, image boards including 4chan and similar sites, adult content platforms, Telegram channels, and publicly accessible cloud storage. This is substantially broader than a standard reverse image search. It identifies re-encoded, re-cropped, filtered, and re-compressed copies of your likeness that Google Images or TinEye would miss entirely.
What is the match confidence score?
Each result carries a confidence score between 0 percent and 100 percent reflecting how closely a found image matches your biometric hash. Matches above 65 percent are shown in your dashboard. Matches above 85 percent are automatically flagged for priority enforcement. At that threshold, the probability of a false positive drops below 0.3 percent. Scores between 65 percent and 85 percent should be reviewed manually, as they may include family members or individuals with similar facial geometry.
What if no matches are found?
A clean scan result is meaningful: your image does not appear in the indexed corpus at the time of scan. It is not a guarantee that your image does not exist on unindexed private networks or platforms not yet included in FaceCheck.ID's corpus. We recommend re-running a scan periodically, particularly after sharing images on new platforms.
Removal and Legal
What is the 48-hour removal timeline?
Under the 2026 TAKE IT DOWN Act, platforms are required to process the removal of unauthorized biometric data within the 48-hour statutory window. ScanErase provides the standardized technical notice required to initiate this process, dispatching a Section 223a Compliance Notice to the platform's designated Trust and Safety contact once you authorize the Verified Removal Package. ScanErase is a technical platform. We do not guarantee third-party platform compliance, and outcomes may vary by platform and jurisdiction.
What happens if a platform does not act within the statutory window?
If a platform does not act within the 48-hour statutory window, the matter falls outside ScanErase's automated process. ScanErase provides documentation of all notices dispatched and responses received, which can be used to support further administrative or legal steps at your discretion. For platforms based outside the United States, we additionally generate notices citing GDPR Article 17 for EU-based platforms, and equivalent nFADP provisions for Switzerland-based platforms.
Does ScanErase provide legal representation?
No. ScanErase is a technology service that drafts and dispatches compliant legal notices on your behalf. We are not a law firm and do not provide legal advice or legal representation. The notices we generate cite applicable statutes accurately and meet the formal requirements of the TAKE IT DOWN Act.
Why can't I remove my image from a news site or government database?
ScanErase operates in strict alignment with the 2026 TAKE IT DOWN Act. Under federal law, images that are part of the public interest, including official law enforcement registries, court records, and verified journalistic archives, are legally protected. Our technology focuses on scrubbing your identity from private blogs, social media leaks, and unauthorized commercial sites where your right to privacy is paramount.
Pricing
Why is this a one-time fee rather than a subscription?
Most image removal needs are acute. Someone discovers their image has been shared without consent and needs it removed immediately. A subscription model would be inappropriate. The one-time fee covers an unlimited surface scan, all confirmed removals from that scan, and all enforcement notices dispatched.
What does the $89 fee include?
Your payment includes: a full deep-web surface scan across the FaceCheck.ID corpus; a dashboard showing all matches with confidence scores and source URLs; the ability to confirm any number of matches for enforcement; a personalised Section 223a Compliance Notice drafted and dispatched for each confirmed match; and a Verified Removal Package with a secured identity record for each outreach. There are no additional fees per match, per notice, or per platform.
Still have questions?
We are based in Switzerland and respond within one business day.
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